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Assistant Manager

Versability Resources

Hampton, Virginia 23661
Job Type:
Job Status:
Full Time
  • Management
  • Administration/General Office
  • Government/Civil Service
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Job Details

Assistant Manager – Government Contracts


Pay Rate: 15.38-16.58 per hour


The Government Contracts Assistant Manager is charged with assisting in the operations of the Government Contract and ensures that all work is performed in accordance with the statement of work incorporated into the contract between VersAbility Resources and the U.S. Government. 

Primary Responsibilities

  • Directly responsible for the immediate supervision of all Contract Leads as well as Contract employees
  • Assist Senior Manager in monitoring operations in accordance with the Statement of Work
  • Directly responsible for ensuring quality customer service which includes direct interaction with customers, the COR and other Government personnel 
  • Assist Senior Manager in promoting and maintaining positive lines of communication with various contacts including customers, COR and other Government personnel 
  • Directly responsible for staying current on all policies and procedures of VersAbility Resources, governmental agencies and the specific contract site requirements.  Communicates any issues and/or concerns immediately to appropriate management officials 
  • Assist the Senior Manager to ensure the contract meets or exceeds all AbilityOne ratio requirements and/or VersAbility requirements- whichever is greater
  • Assist the Senior Manager with conducting formal or informal audits to include physical site inspections, to ensure compliance with all governmental regulations and laws including, but not limited to; OSHA, Fair Labor Standards Act, 
  • Assist the Senior Manager with staff scheduling
  • Assist the Senior Manager to ensure the contract complies with all safety requirements including proper maintenance, education and communication of information found in the Material Safety Data Sheet (MSDS) binder including, but not limited to; proper labeling and storage of chemicals, proper indications of medical issues related to chemical use and proper first aid related to chemical use 
  • Assist Senior Manager in department planning and budgeting processes
  • Assist the Senior manager to ensure proper vendor relations including, but not limited to; accurate recordation of invoices, proper pricing, proper inventory levels and ordering scheduling
  • Assist the Manager in reporting any issues related to the contract to the Director of Government Contracts and/or Assistant Director of Government Contracts 
  • Assist the Senior Manager in aiding families, individuals, care providers and other stakeholders with resolutions and problem solving techniques
  • Assist the Senior Manager in monitoring and updating IEE data information and communicating results, issues or other pertinent information to appropriate VersAbility staff
  • Assist the Senior Manager in completing performance reviews for employees
  • Maintain individual confidential records files and ensure program notes and other records are properly maintained by staff
  • Provide effective communication with families, other staff, case managers and other agency personnel to provide exceptional person centered services for staff with disabilities
  • Directly responsible for the training of all switchboard operators
  • Act as a backup for general switchboard operator duties
  • Serve as Back up to Senior Manager during absences.
  • Participate all other Senior Manager activities 
  • Other duties as assigned

Qualifications/Skills & Knowledge Requirements

Education: High School diploma or equivalent.  Associates Degree preferred.

Experience:  Prior supervisory experience required.  Two years of experience in switchboard operations required.  Experience working with people with disabilities highly preferred. 

 Skills Knowledge & Abilities:

  • Must have knowledge of procedures involved in switchboard computer operations
  • Must be able to work flexible hours
  • Must be able to work virtual error free under the stress of time constraints to complete specific tasks.
  • Must have the ability to multi-task independently
  • Must be able to demonstrate patience while training others that require repeated cuing
  • Must be able to use a computer proficiently for switchboard operations, typing of reports, communicating via email, etc. 
  • Must have effective oral and written communication skills
  • Physically able to assist individuals in behavior management training programs
  • Valid Virginia Driving license required, and must be insurable under VersAbility’s auto insurance.

  Physical Demands:   

  • The work requires some physical exertion such as long periods of standing; walking over rough, uneven, or other non-level surfaces
  • Recurring bending, crouching, stooping, stretching, reaching, or similar activities
  • Must be able to lift independently fifty (50) pounds, bend through a full range of motion and stand for extended periods of time


The incumbent typically works in an indoor environment in areas of extreme heat and cold for extended periods of time.  

About VersAbility Resources

VersAbility Resources, formerly known as The Arc of the Virginia Peninsula, has been serving individuals with disabilities and their families for more than 60 years.  We support over 1,400 with disabilities each year in early childhood, community living, day support, and four different employment programs.  We serve the entire Hampton Roads region and the 10 rural counties on the Middle Peninsula.

With a budget of $39 million and over 1,000 employees, we are a major business and employer.  We subcontract with disability-serving agencies across the country to fulfill two nationwide contracts and have created 300 jobs for people with disabilities across the globe.  We are a capable business partner, engaged in federal contracting, manufacturing, packaging, digitization, recycling, and more.

Our Vision

We envision a world where people with disabilities enjoy dignified, productive lives of their choosing as fully accepted members of society.

For more information, visit:*62B3C4B3CAA0B1B7

VersAbility Resources is an Equal Employment Opportunity/Affirmative Action employer.

EOE/M/F/Disability/Vet/Drug Free Workplace

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