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Associate Client Support Consultant - May 2017 graduates ONLY!


Norfolk, VA
Job Code:
  • Customer Service/Call Center
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Job Details

Company ADP USA

Job Title: Associate Client Support Consultant - May 2017 graduates ONLY!

JobID: adp-5000189454306

Location: Norfolk, VA, 23509, USA

*This opening replaces requisition 127612 for upcoming graduates.
* Related Searches: Entry-Level, Customer Service, Data Entry, Consulting, Resume, Interview, Job Description, Unlock Your Career Potential: Client Service at ADP. It's all about enabling our customers to be more effective employers. Our Client Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace. ADP is hiring an Associate Client Support Consultant. In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility. RESPONSIBILITIES:
* Provide customer support through incoming calls
* Respond to inquiries regarding ADP products
* Answer client non-technical questions regarding payroll, HR and PC navigation (training will be provided)
* Conduct correspondence with customers and representatives
* Leverage strong interpersonal skills and product knowledge to execute daily customer-centric activities
* Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience. QUALIFICATIONS REQUIRED:
* Bachelor's degree required
* No previous experience required LICAMPUS

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