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Associate, Enterprise and Operational Risk Management

Capital One


Location:
McLean, VA
Date:
06/22/2017
2017-06-222017-07-22
Job Code:
capitalone2-R25049
Categories:
  • Customer Service/Call Center
  • Management
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Job Details

Company Capital One

Job Title: Associate, Enterprise and Operational Risk Management

JobID: capitalone2-R25049

Location: McLean, VA, 22106, USA

Description: McLean 1 (19050), United States of America, McLean, Virginia



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.



Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.



Associate, Enterprise and Operational Risk Management



Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.



Are you an organized person? Do you enjoy coordinating people and resources? Do you enjoy working in a fast-pace exciting environment with smart, talented people? Do you like looking for ways to improve a process and documenting results? As a project coordinator with Capital One you will have an opportunity to assist on important and exciting projects and events that span the enterprise. In this position, you will play a key role in planning and implementing enterprise-wide training as well as department-wide events.



**Responsibilities:**



Logistical Support and Event Planning



+ Manage and plan the execution of events such as Town Halls, Monthly Team Stand Ups and department-wide meetings

+ Executive speaking engagements, and department celebrations

+ Manage logistics and the entire implementation to ensure end-to-end quality and flawless execution

+ Oversee all logistical aspects of Risk College training programs including securing locations, scheduling/supporting facilitators, managing registrations and rosters

+ Provide customer service to various internal and external customers

+ Create content, graphics and concept for all communications for events, including and not limited to announcement, printed material and decks

+ Identify changing technology to aid in team collaboration and advancement



Communications



+ Manage communications with various partners to execute on event and trainings.

+ Author draft communications

+ Manage information on Knowledgelink/Team Sites

+ Strong written and verbal communication skills

+ Create and manage EORM team logos and banners



Internal Website



+ Maintain and update Pulse page(s) for content

+ Create a strong presence on Pulse for both ORM and ERM

+ Liaison with RM Communication to ensure that graphics are in line with department



Audits and Exams



+ Assist in audit and exam preparations

+ Audit and MRA tracking for reporting purposes



Drive Process and Other Improvements



+ Identify and implement improvements to work processes

+ Coordinate, track and evaluate learning offerings to ensure quality delivery and participant satisfaction



We are looking for individuals with strong attention to detail and strategic planning skills who can adapt to a changing environment. Strong written and verbal communication skills will be necessary to succeed in this role. This individual will enjoy collaborating with teammates to get work done, but will also be able to work independently.



**Preferred Qualifications:**



+ Bachelor’s Degree

+ Proficient in Microsoft Office Suite

+ Working knowledge of graphic design platforms

+ Proficient in Pulse

+ Working knowledge of Team Sites



**Basic Qualifications:**



+ High School Diploma, GED or Equivalent Certification or military experience

+ At least 2 years of Administrative experience

+ At least 1 year of Process Management experience



+ At least 1 year of experience in project coordination and event management



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               


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