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Business Director, Enterprise Fraud

Capital One


Location:
McLean, VA
Date:
08/17/2017
2017-08-172017-09-16
Job Code:
capitalone2-R31828
Categories:
  • Financial Services
  • Management
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Job Details

Company Capital One

Job Title: Business Director, Enterprise Fraud

JobID: capitalone2-R31828

Location: McLean, VA, 22106, USA

Description: McLean 1 (19050), United States of America, McLean, Virginia



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.



Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.



Business Director, Enterprise Fraud



**Director, Enterprise Fraud**



**Company & Department Overview:**



Consistently named one of the 100 Best Places to Work by Fortune, Working Mother, and the Human Rights Campaign Foundation, Capital One is leading the way in redefining financial services. This is an exciting time to join our team. Capital One is poised for breakout growth in the coming years. We’re making significant investments in customer insights, technology, physical presence and product enhancements with a renewed emphasis on establishing lifelong customer relationships across a broad range of financial products.



Within Capital One Risk Management, our new Enterprise Fraud team has been tasked with creating a best in class fraud risk management program by ensuring our people, processes and technology are designed to operate in today’s digital environment. This team will oversee, advise and assess external fraud risk management activities occurring across the company, identify risk gaps, optimize fraud strategies, tools and technologies to balance customer experience with loss management and develop a fraud risk management governance and training program. This team will work in close partnership with other key risk functions to ensure a comprehensive fraud risk management framework.



**The Role:**



We are looking for a motivated and strategic Director to join us a key leader on the Enterprise Fraud team. In this role, you will regularly engage with leaders and executives across all major product and functional areas to advise and challenge lines of business on their fraud risk management activities. Given the importance of fraud risk management to the company, this role is high-profile with opportunity for significant impact and growth.



**Our ideal candidate will:**



+ Be a knowledge leader and intellectually curious

+ Use prior fraud and/or risk experience and creative problem-solving to help craft an industry leading fraud program

+ Live, eat and breathe fraud by staying abreast of new fraud methods and tools for combatting fraud

+ Operate as an internal consultant and high-impact communicator

+ Be seen as a strategic thought partner, effectively communicating with leaders across the enterprise

+ Have a strong bias for action / a drive to get things done

+ Be an effective storyteller who seeks out new approaches for delivering on business objectives

+ Lead others effectively

+ Collaborate across the enterprise, building relationships with key stakeholders and fraud managers

+ Have an extensive background in fraud risk management for a financial services, payments or fintech company



**Basic Qualifications:**



+ Bachelor's Degree

+ At least 5 years work experience in fraud for a financial services, payments or fintech company

+ At least 7 years of professional experience in financial services, payments, fintech, or consulting



Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               


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