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Chief of Staff - Digital Products Engineering

Capital One

Vienna, VA
Job Code:
  • Engineering
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Job Details

Company Capital One

Job Title: Chief of Staff - Digital Products Engineering

JobID: capitalone2-R21020

Location: Vienna, VA, 22180, USA

Description: Towers Crescent (12066), United States of America, Vienna, Virginia

Chief of Staff - Digital Products Engineering

**Chief of Staff, Digital Products Engineering**

The Digital Products Engineering team is responsible for building Capital One consumer banking software across web, mobile, personal assistances and iOT experiences. Our award-winning apps enables our 45 million customers to open and manage their Credit Card, Bank, Auto Loan, Home Loan and Investing accounts.

The engineering team is passionate about delivering amazing user experiences and shipping on time with high quality through use of the best technology and engineering practices available. The team is positioned at the center of a larger multi-LOB (line of business) technology organization, coordinating and leading cross-LOB technology projects and dependencies.

As a strategist, consultant and implementer, the successful candidate will ensure streamlined activities within the organization based on the priorities of the VP. The Chief of Staff will handle day-to-day management of personnel to allow the leadership team to focus on delivering exceptional digital experiences.

We are looking for someone who:

-Thrives in a dynamic, fast-paced environment and seamlessly manages multiple priorities

-Thinks strategically, understands the big picture but is also able to execute flawlessly with close attention to detail

-Builds strong relationships, influences across levels and functions, and delivers great results through others

-Asks the tough questions and challenges the status quo

-Solves complex problems and drives action across the organization

-Models the right behaviors for the team and helps create a shared sense of leadership and accountability within the team

-Navigates easily between technology and business topics and has a strong understanding of major technology trends


**-Organizational Development** - Participate departmental planning and organizational strategy. Act as an advisor to the VP and his senior leadership team. Create and execute communication strategy. Organize leadership team meetings, town halls, Pulse presence, etc.

**-Business Management** - Create routines and processes to enable the efficient and effective management of the **Digital Products Engineering** team. Partner with the Shared Tech COS team on governance deliverables such as Quarterly Business Reviews, compliance activities, space management, agile controls, etc.

**-Financial Management -** Partner with the Finance organization to ensure accurate budget forecasting and management.

**-Workforce Strategy** - Facilitate development and execution of the Digital Products Engineering workforce strategy in partnership with the leadership team, HR, Finance, and the Shared Tech COS team.

**-People Strategy** - Partner with HR and the Shared Tech COS team to create and implement strong talent and performance management routines, diversity and inclusion practices, and recruiting priorities. Foster strong associate engagement.

**-Project Leadership** - Manage special projects to support departmental objectives.

**Basic Qualifications**

-Bachelors Degree or Military experience

-At least 7 years experience in Project- Process management

-At least 5 years of experience in communications planning and development, including department communications, leadership team meetings, presentations, memos and reports

-At least 4 years experience managing visible projects which require the ability to manage cross-functional team members, remove obstacles and influence appropriately

-At least 4 years of experience managing senior stakeholders across different business functions

-At least 2 years of experience working in organizational development and performance

**Preferred Qualifications**

-Bachelors Degree in Business, Technology, Finance or Organizational Development

-Masters in Business Administration

-Proven ability to thrive in an entrepreneurial environment

-Previous experience in a role that required thought collaboration, influencing, and trust building among peers and employees

**Capital One** will sponsor **a new applicant for employment authorization for this position.**

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

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