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Client Support Specialist Trainee


Norfolk, VA
Job Code:
  • Customer Service/Call Center
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Job Details

Company ADP USA

Job Title: Client Support Specialist Trainee

JobID: adp-5000207990706

Location: Norfolk, VA, 23509, USA

Description: Client Support Specialist Thanks for clicking! Let us tell you a little more...
* Are you a customer service superhero who can leap tall client questions in a single bound and use your laser vision to focus in on key priorities? (FYI - We only wear capes on Fridays.)
* Are you all about the follow up and follow through that helps you and your clients achieve serious results? #winning
* Most importantly, do you love people and thrive in a fast-paced, collaborative environment? (Oh yes, we used the "L" word and it's that serious.) Well, then you might be just the right person we're looking for. First things first: We believe people make great companies, not the other way around. Our people make all the difference in our mission to deliver innovative HR products and services that help employees stay productive and manage their life on their terms. In this role, it's all about enabling our customers to be more effective employers. Our customer service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. (P.S. Did you know that the majority of our customers are not only satisfied, but they'd recommend ADP to someone else?) It gets better: You'll be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace. #rockstar What you'll do:
* Respond to basic inquiries regarding ADP products and non-technical questions
* Use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues

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