1+ months


Chesapeake , Virginia 23320
  • Job Type
  • Job Status
    Full Time

**Human Resources will only contact qualified candidates upon receipt and review of your resume.  No phone calls please**

Responsibilities include assisting members with their credit union needs over the telephone, in person, and via the internet; providing credit union information, collecting past due and delinquent accounts, and responding to member problems. The successful candidate will be responsible for following all policies and procedures and servicing the members in a friendly, courteous and professional manner. This individual needs to be results-oriented, and project a positive attitude with the team.  

Major Responsibilities:  The Collector will assist with all credit union collections functions. Contacting delinquent accounts by phone and mail and taking appropriate actions to bring account and/or loan current. Analyzes financial situation of delinquent borrowers and makes recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful. Maintains accurate files and reports on all collection activity. Informs management of trends in loan underwriting contributing to delinquent and/or charged off loans and testifies at legal proceedings as required. Performs other job related duties as assigned.




Position requirements: The successful candidate will possess a High School Diploma or equivalent and one to three years of similar or related experience. Courtesy, tact, and diplomacy are essential elements of the job. Outstanding interpersonal skills are required to effectively communicate with employees and members both in person and by phone. Must be able to operate a PC and office related software with accuracy and speed. Working knowledge of collection procedures and techniques, Credit Union experience is desired. Physical qualifications include being able to sit at a computer for extended periods of time and ability to lift and carry up to 25 pounds.


ABNB Federal Credit Union provides a professional work environment that recognizes top performers.  We offer a competitive salary and excellent benefits package including Medical, Dental, Life, STD, LTD, Flexible Spending Accounts (FSAs) for both Medical and Dependent Care and tuition reimbursement. 






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ABNB Federal Credit Union
Chesapeake , Virginia 23320

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