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Commercial Payment Operations, Sr. Associate - Richmond, VA

Capital One


Location:
Richmond, VA
Date:
08/21/2017
2017-08-212017-09-19
Job Code:
capitalone2-R31080
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Job Details

Company Capital One

Job Title: Commercial Payment Operations, Sr. Associate - Richmond, VA

JobID: capitalone2-R31080

Location: Richmond, VA, 23261, USA

Description: West Creek 5 (12075), United States of America, Richmond, Virginia



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.



Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.



Commercial Payment Operations, Sr. Associate - Richmond, VA



Commercial Payment Operations, Sr. Associate - Richmond, VA



As a Senior Associate within the Commercial Bank’s Payment Operations organization, you will be responsible for the daily leadership and oversight of the Sub Accounting Services team. This team supports the implementations, daily deposits and withdrawals and maintenance of all products within Escrow servicing. (These include, Tenant Security, Attorney Escrow, IOLTA, Funeral Trust and 1031 Exchanges). You will focus on driving the achievement of individual, team and business metric goals. In addition, you will be responsible for proactive collaboration and partnership with key business stakeholders. In this role you will have the opportunity to develop strategies in a fast paced environment.



Duties and Responsibilities:



+ Responsible for leadership of 5 associates at our Richmond Location.

+ Works with partner groups within Sub accounting services, such as TM Sales, TM Product, IRS Regulatory/Compliance, and Risk to drive process change and problem solve complex issues.

+ Analyzes and evaluates operational procedures, recommends and implements modifications to improve and simplify quality and efficiency.

+ Ability to work in a rapidly changing environments where priorities may shift immediately.

+ Recommends process improvements with the team and department and may represent product or process area on projects of a cross-functional/cross location scale.

+ Acts to ensure all service levels are met/exceeded

+ *Manages departments audit remediation efforts including establishing controls and securing approvals.

+ Assists operations in executing departments business continuity tasks during Disaster Recovery

+ Compiles operations metrics for the Monthly Business Review

+ Performs periodic self-audits to ensure compliance with internal and external procedures/regulatory requirements.



Basic Qualifications



+ Bachelor’s degree or Military Experience

+ At least 1 year of commercial experience

+ At least 1 year of experience in Banking Operations



Preferred Qualifications:



+ At least 3 years of experience in Banking Operations

+ At least 2 years of budget management experience

+ At least 1 year experience with LEAN

+ At least 1 year experience with Six Sigma management methodology.



At this time, Capital One will not sponsor a new applicant for employment authorization for this position.



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               


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