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Content Marketing Creative Manager

Capital One

Richmond, VA
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Job Details

Company Capital One

Job Title: Content Marketing Creative Manager

JobID: capitalone2-R18572

Location: Richmond, VA, 23261, USA

Description: West Creek 8 (12080), United States of America, Richmond, Virginia

Content Marketing Creative Manager

We're seeking a Content Marketing Creative Manager to help us create a seamless digital experience for consumers by meeting and exceeding their need for information over their entire financial lifecycle. Together with our business team, internal writers and designers, and external agencies you will generate deep consumer connections by creating the content people seek, and surprise them with information and insights they weren’t expecting. Sound interesting?

Here’s what you need to bring:

+ You should be a content junkie with a passion for business, travel, finance and personal growth.

+ Get excited about helping consumers understand and utilize the one thing that touches everyone’s lives — finances.

+ Excel at teasing out fresh content angles and ways of delivering complex content in a way that’s easy to understand.

+ A flair for the fun, creative and unexpected in text, data visualization and multimedia.

+ Experienced manager who can lead without getting in the way of a highly functional internal team.

+ Provide guidance, feedback, mentorship and performance evaluations to a staff of writers and designers.

+ Manage our external agencies by providing clear intent and managing through to final execution.

+ Asist in the creation of solid intent documents to initiate creative development with internal and external teams.

+ Work with our SEO team to identify and leverage unmet search needs.

+ Experience working in different formats of content, such as articles, infographics, videos and social.

+ Ability to research and recommend content ideas, as well as oversee the quality and consistency of all content.

+ A keen eye for grammar and inconsistencies, as well as a love of language.

+ At ease managing multiple projects, setting stakeholder expectations, working individually and collaborating across teams.

+ A storyteller, a design thinker, and a guardian of the user experience who meets customer needs with clear, consistent, and compelling content.

+ A great sense of humor. We work hard, but we like to have fun doing it.

Basic Qualifications:

+ Bachelor’s Degree or Military Experience.

+ At least 4 years of editorial experience with a content marketing focus

Preferred Qualifications

+ Experience in financial services, payments, B2B or B2C e-commerce would be beneficial.

+ Strong understanding and experience with content marketing concepts, best practices, content types, and distribution channels.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 


At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

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