13 days old

Data Analyst I

Norfolk, Virginia 23504
  • Job Type
  • Job Status
    Full Time

Position:               Data Analyst I

Department:        Planning and Development

Reports To:          Director of Transit Development

Salary Range:      $45,352 - $50,000


Job Summary:

Process, analyze, interpret, and distribute transit and transit related data and information from a wide variety of internal and external sources; examine data from various sources, identify trends, and propose solutions; compose correspondence and reports on a variety of subjects requiring response to data and statistical inquiries from the public, other agencies, and HRT personnel.


Essential Functions

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

  • Responsibilities include data processing, analysis and reporting for all transit modes and transit related data within the agency.

  • Collects, maintains and analyzes data in order to prepare information for various monthly, quarterly and annual performance reports; including all transit ridership, benchmarking data, and revenue information.

  • Analyzes data from various sources; including, but not limited to Automatic Passenger Counters, Automatic Vehicle Locators, fareboxes, ticket vending machines, ticket office terminals, and surveys.

  • Assists the Principal Transit Planner in the preparation of the National Transit Database (NTD) report required to be filed annually with the Federal Transit Administration (FTA).

  • Create, upload , manage, and manipulate regional Geographic Information Systems (GIS) data from sources; including, but not limited to the American Community Survey (ACS), US Census Bureau, federal, state, and local regulatory agencies.

  • Analyze data concerning ridership, demographics, and spatial information data obtained through various methods.

  • Reviews and analyzes statistical data in order to evaluate the compliance of on-going service and major service changes.

  • Design and develop database queries and reports as needed.

  • Compile information for statistical reports.

  • Develop and present oral, written and graphic presentations that convey complex data in an accessible and understandable manner to a wide variety of audiences.

  • Ensure data integrity and research causes of inconsistencies and anomalies.

  • Manage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures.

  • Responsible for maintaining a general awareness of HRT’s EMS

  • Responsible for handling all related job responsibilities in accordance to HRT’s Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan

  • Performs other related duties as assigned.


Required Knowledge, Abilities and Skills essential to Job Functions:

Requires general knowledge of quantitative analytic techniques; requires ability to successfully interact with executive staff, outside agencies, and others; may require work outside regular business hours.


Required Software Knowledge and Skills essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications:

Advanced knowledge of MS-Office Software (Access, Excel, Word, PowerPoint) required. Proficiency in VBA and SQL statements to query data preferred. Working knowledge of ArcGIS software preferred.  Working knowledge of GFI Genfare, HASTUS, Transitmaster, Tableau and/or related technologies and systems is preferred. Experience managing large databases with varied data sources is preferred.


The Data Analyst I shall have a minimum of:

Training and/or Education:

A Bachelor’s degree in Business Administration, Statistics, Planning, or any related field from an accredited institution is required.

Required Experience:

  • 2+ years’ experience in data processing and analysis, with the proven ability to sift through data, identify critical insights, analyze, develop hypotheses and make recommendations.
  • Must successfully demonstrate analytical, quantitative and verbal (oral and written) skills.
  • Experience within the public transit systems and/or National Transit Database is preferred.

Licenses or Certificates:

Virginia Driver’s License


Special Requirements:

This position is classified as non-essential personnel.

FLSA Status:



Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Unusual Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require occasional overtime and significant seasonal overtime.


  • Administration/General Office
  • General/Other

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Data Analyst I

Hampton Roads Transit
Norfolk, Virginia 23504

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Data Analyst I

Hampton Roads Transit
Norfolk, Virginia

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