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DESKTOP SUPPORT SPECIALIST

Dominion Enterprises


Location:
Norfolk, VA
Date:
04/27/2017
Categories:
  • Customer Service/Call Center
Dominion Enterprises
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Job Details

DESKTOP SUPPORT SPECIALIST in Norfolk, VA | Dominion Enterprises Careers | Dominion Enterprises Careers

DESKTOP SUPPORT SPECIALIST

  • Category: Customer Service, Information Technology, Training
  • Location: Norfolk, VA
  • Employee Type: Full-Time

Description

Founded in 1982 as For Rent Magazine®, ForRent.com™ is headquartered in Norfolk, Virginia, and provides property managers and owners with diverse marketing and advertising products, services and education. These products are easy to use, easy to understand, and designed with renters in mind. For apartment shoppers, ForRent.com provides robust community listings in a multitude of media, including social, online, mobile, video and an extensive distribution network.  ForRent.com operates four websites: ForRent.com, AFTER55.com™, CorporateHousing.com®, and ForRentUniversity.com™. Additionally, ForRent.com listings receive exclusive distribution to Homes.com® Rentals. Visit ForRent.com for more information, or visit us on Facebook, Twitter, Google+, YouTube and LinkedIn.

We are seeking a highly motivated individual to be a Desktop Support Specialist at ForRent.com. This exciting position is based in Norfolk, VA and serves as the primary point of contact for the customer and internal communications, while maintaining and servicing customer accounts.  It is this person’s responsibility to identify, resolve and troubleshoot customer complaints, assure appropriate actions are taken to resolve issues and exceed the customer's satisfaction.  The person in this position would be required to perform role requirements with limited supervision and be flexible to the needs of the department while being detail oriented.


Requirements

 Candidates must demonstrate a strong pattern of success in:

  • Sales support/customer service/data entry
  • Written and oral communication including grammar and spelling.
  • Problem Solving
  • Working in fast-paced, deadline-oriented environment
  • Working knowledge of Microsoft Excel, and Word

Dominion Enterprises is a leading online marketing and software services company offering client solutions across multiple targeted business verticals.  Our widely recognized B2C web and mobile portals, including ForRent.com, Homes.com, and CycleTrader.com, generate nearly 30 million unique visits monthly. Our B2B cloud SaaS solutions directly support clients in establishing their online and mobile brands, generating leads, and managing customer relationships.  Dominion Enterprises has more than 40 businesses and 3,000 employees in our Norfolk, Va. home office, and across the U.S. We offer a dynamic environment, excellent growth opportunities, competitive earnings and a comprehensive benefits package that includes a generous 401(k). Dominion Enterprises is an equal opportunity employer and supports a diverse workforce. Dominion is a drug-testing employer.

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