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ED Patient Access Representative

Riverside Healthcare


Location:
Norfolk, VA
Date:
05/26/2017
Job Code:
111877
Categories:
  • Customer Service/Call Center
  • Insurance
Riverside Healthcare
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Job Details

REP PATIENT ACCESS LEVEL I at Riverside
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ED Patient Access Representative

Administrative/Clerical

RIVERSIDE TAPPAHANNOCK HOSP

INPATIENT ADMITTING

Part Time

Nights

High School/GED

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: 3rd shift; Thursday and Saturday

 

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