2 days old

Financial Aid Office Assistant

Norfolk, VA
  • Job Code
Tidewater Community College Applicant Portal | Financial Aid Office Assistant

Financial Aid Office Assistant

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Posting Details

Position Information

Position Type Wage/Hourly
Role Title Administration and Office Specialist III
Position Working Title Financial Aid Office Assistant
Pay Band 03
Position Number W0554
Full or Part Time Part Time
Recruitment Type General Public – G
Location Norfolk
Position End Date (if temporary)

Job Description Information

Job Posting Number PT00456
Job Description Summary

This part-time position provides administrative support for the Central Financial Aid Office.


• Reviewing emails received from campus staff and coordinators regarding individual student issues. Completing tasks necessary to resolve problems, award aid, or provide general information and guidance.
• Processing Satisfactory Academic Progress Appeals. Tracking and awarding students appropriately.
• Performing functions related to the posting, adjusting, or cancelling of awards as needed.
• Performing functions related to running bookstore charge reports and sending reports to the appropriate staff daily during bookstore charge periods.
• Completing functions associated with the Return of Title IV Funds process (Federal and State). Performing activities to monitor student withdrawals and non-passing grades, calculating earned/unearned aid, and making adjustments to aid (as needed).
• Performing other duties as assigned to support the overall functions of the Central Financial Aid Office.

Required Qualifications

Demonstrated competency with Microsoft Office programs. Ability to accurately key data into student information system and reconcile data with computer printouts. Knowledge of and ability to work with general accounting procedures. Ability to problem solve, work accurately with details, and organize data and work. Ability to handle multiple tasks in a high-volume, deadline driven environment. Ability to communicate effectively, both orally and in writing. Ability to work independently and cooperatively as a team member.

Preferred Qualifications

Experience with PeopleSoft Student Information System. Experience with Federal and State educational financial aid programs. Demonstrated understanding of electronic document imaging .

Work Schedule

Work Hours: 29 hours per week, Monday-Thursday 8 am – 2:30 pm and Friday 8 am – 1:30 pm.

Posting Detail Information

EEO Statement

Tidewater Community College is an EEO/AA employer and is strongly committed to achieving excellence through cultural diversity. The college actively encourages applications and nominations of qualified minorities, women, disabled persons, and older individuals.

E-Verify Statement

After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Tidewater Community College uses the E-Verify system to confirm identity and work authorization.

Open Date 03/12/2018
Close Date 04/11/2018
Open Until Filled No
Hiring Range $12.36 an hour for this part-time position.
Salary Information
Additional Information This position requires satisfactory completion of background checks prior to employment. This position is contingent upon availability of funding.
Special Instructions to Applicants

Documents Needed to Apply

Required Documents
  1. Résumé
  2. Cover Letter/Letter of Application
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).


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Financial Aid Office Assistant

Tidewater Community College
Norfolk, VA

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Norfolk, VA

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