3 days old

First Year Success Advisor

Portsmouth, VA
  • Job Code
Tidewater Community College Applicant Portal | First Year Success Advisor

First Year Success Advisor

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Posting Details

Position Information

Position Type Wage/Hourly
Role Title Education Support Spec III
Position Working Title First Year Success Advisor
Pay Band 04
Position Number W0535
Full or Part Time Part Time
Recruitment Type General Public – G
Location Portsmouth
Position End Date (if temporary)

Job Description Information

Job Posting Number PT00478
Job Description Summary

Tidewater Community College seeks applications for a part-time First Year Success Advisor on the Portsmouth Campus. This First Year Success Advisor will work with individual students and groups of students to (1) assess their educational status and interests; (2) help to determine appropriate academic and career goals; (3) identify and share programs and strategies to support development; (4) independently analyze and understand student issues to provide appropriate coaching, mentoring and academic advisement that will ultimately lead to greater student persistence and retention; and (5) track and evaluate academic progress.

  • Academic Program Plan and Assessment.
    • Meets with students individually or in groups to assist them in developing a schedule of courses.
    • Provides new and continuing students with information on academic programs offered by the college, the admission requirements for those programs and the relationship of those programs to employment or transfer to a four year institution. Also provides students with information on the array of support services.
    • Meets with individuals and groups of students to determine what their educational, career and personal goals are in order to determine how the college can assist them in meeting those goals.
    • Provides students with career and academic assessments that can help to clarify goals and the pathways to reach them.
  • Implement advising, enrollment management and retention strategies.
    • Participates in the development, coordination, and implementation of retention initiatives to ensure student success.
    • Using tracking and assessment information follow up on students that have not been successful in their experiences at the college.
    • Pursues continuous improvement of the student advising and intake process in collaboration with campus administrators and staff.
    • Develop, collect, interpret, analyze and monitor data related to enrollment, advising and retention.
  • Assist students in schedule development and other matriculation activities.
    • Resolves student enrollment and SIS-related problems as they arise.
    • Assists students with other matriculation processes such as scholarship applications, graduation forms, course substitutions, etc.
  • Other duties as assigned.
    • Assists in new student orientation sessions and open house events, and other recruiting activities as necessary.
    • Serves on SEM, retention, and student services committees as appropriate.
Required Qualifications

Ability to interact and advise students of diverse backgrounds and needs in a higher education setting. Ability to advise individuals in an educational setting with personal issues that may hinder academic success. Understanding and experience in intrusive advising/counseling practices. Knowledge and experience with student retention strategies and initiatives. Knowledge of and belief in the mission of a comprehensive community college, particularly as it relates to advising and student support services. Understanding of student assessment, education and career planning, registration and retention principles and practices. Oral, written, group communication and customer relations skills. Ability to develop, collect, interpret, analyze, and manage data. Ability to promote collaboration and teamwork in a student-centered environment. Ability to solve problems using strong analytical and critical thinking skills. Ability to multi-task in a fast-paced student environment. Skills in the use of contemporary computer application software to include word processing and spreadsheets, and other information technology applications such as those that manage college student information data. Experience working as an academic advisor.

Preferred Qualifications

Master’s Degree in College Counseling, Student Development or Student Services, or related field. Experience working in a community college environment. Experience in providing leadership in developing and implementing new projects or related field or equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and experience.

Work Schedule

29 hours per week to be scheduled Monday through Friday between 8:00 a.m. and 5:00 p.m. Occasional weekend and evening hours also required.

Posting Detail Information

EEO Statement

Tidewater Community College is an EEO/AA employer and is strongly committed to achieving excellence through cultural diversity. The college actively encourages applications and nominations of qualified minorities, women, disabled persons, and older individuals.

E-Verify Statement

After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Tidewater Community College uses the E-Verify system to confirm identity and work authorization.

Open Date 04/09/2018
Close Date 04/26/2018
Open Until Filled No
Hiring Range $16.15 per hour, part-time
Salary Information
Additional Information This position requires satisfactory completion of background checks prior to employment.
Special Instructions to Applicants

Documents Needed to Apply

Required Documents
  1. Résumé
  2. Cover Letter/Letter of Application
Optional Documents
  1. Unofficial Transcripts
  2. Unofficial Transcripts 2
  3. Unofficial Transcripts 3

Supplemental Questions

Required fields are indicated with an asterisk (*).


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First Year Success Advisor

Tidewater Community College
Portsmouth, VA

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Tidewater Community College
Portsmouth, VA

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