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Fraud & Information Security Risk Manager - Commercial Bank (NYC, Richmond

Capital One


Location:
Richmond, VA
Date:
06/28/2017
2017-06-282017-07-27
Job Code:
capitalone2-R28244
Categories:
  • Management
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Job Details

Company Capital One

Job Title: Fraud & Information Security Risk Manager - Commercial Bank (NYC, Richmond,

JobID: capitalone2-R28244

Location: Richmond, VA, 23261, USA

Description: NYC 299 Park Avenue (22957), United States of America, New York, New York



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.



Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.



Fraud & Information Security Risk Manager - Commercial Bank (NYC, Richmond,



**The Role:**



The Commercial Business Risk Office (CBRO) is the first line of defense managing operational risk for the Commercial Bank line of business. The CBRO leads regulatory and operational risk management for the Commercial Bank. The CBRO interacts with internal and external partners for Audit and regulatory exams and compliance assessments and is the point of contact for all second line operational risk management interactions.



This **Fraud & Information Security Risk Management** role is part of the Fraud team within Commercial Bank. This individual will combine their risk management skills and analytical acumen to drive Fraud and Information risk management intent across the Commercial Bank by processing fraud investigations, delivering business efficiency and driving results.



The ideal candidate is detail-oriented and curious, and will leverage research to mitigate fraud losses. In addition, the Fraud Investigator will also need to identify and analyze fraud trends and recommend new rules to prevent additional losses. The Investigator will be or become a fraud Subject Matter Expert (SME) with the following attributes: strong influencing skills and effective communication at all levels, building win-win partnerships with multiple stakeholders and adapting to and managing change in a fast paced, dynamic environment are default essentials for this role.



**The Person:**

We are seeking an individual who has exceptional verbal and written communication with both external and internal customers with experience in Commercial Banking, risk management or fraud management in the financial industry.



He/she approaches problems logically and with good judgment to ensure the appropriate outcome. The individual can quickly make appropriate decisions on behalf of both the customer and Capital One, and effectively prioritize work to ensure efficiency and conducts research as needed. The ideal candidate will also be able to take initiative on their own and bring their own knowledge and ideas to the table to contribute to the strategic formation of the Fraud Program.



**Responsibilities:**



+ Lead and oversee the implementation and execution of various workstreams to improve the overall fraud and information security risk management risk profile of the Commercial Bank

+ Partner with other LOB’s and enterprise functions to support fraud risk management for Capital One.

+ Wok independently to research and analyze high risk transactions to identify possible cases of fraud and identify fraud ring activities and to

+ Identify fraud patterns and communicate observations

+ Provide exceptional service to internal and external customers, including support all branches and customer contact centers



The Ideal Candidate Will Have:



+ Demonstrated ability to analyze data and take appropriate action based on investigative results

+ Excellent verbal and written communication skills

+ High level of professionalism and confidentiality

+ Ability to work independently on special projects

+ Solid understanding of fraud risk management practices, as well as practices for prevention, detection, remediation and reporting of internal and external fraud within financial institutions

+ Demonstrated ability to work in a continually evolving and dynamic environment.



**Basic Requirements:**



+ At least 3 years work experience in financial services industry focused on risk management

+ Bachelor’s Degree or equivalent military experience



**Preferred Requirements:**



+ 3 years demonstrated fraud or information security experience

+ 5 years risk management background in traditional or business banking

+ 2 years experience with Process or Project management

+ Experience with Agile methodologies

+ Master's Degree



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               


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