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Implementation Engineer

ADP USA


Location:
Norfolk, VA
Date:
03/27/2017
Job Code:
adp-5000174595206
Categories:
  • Engineering
ADP USA
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Job Details

Company ADP USA

Job Title: Implementation Engineer

JobID: adp-5000174595206

Location: Norfolk, VA, 23509, USA

Description: You have one of the most important positions at ADP: Keeping our technology solutions performing for our 600,000+ clients and 57,000 associates around the globe. As part of the GETS team (Global Enterprise Technology Solutions), our mission is simple: Keep people productive by building solutions they want and keep them smiling with our awesome service. #winning What's our secret sauce for success? Well, that's easy. It's our growing team of fantastic associates who make it all happen. We're collaborative, fast-paced, transparent, fun and expect the same from you. Your ideas matter and your impact can be felt from the moment you arrive. So, are you ready to get in on the ground floor of something great? Awesome we have the job for you... ADP is looking for an Implementation Engineer to join our Norfolk team! POSITION DESCRIPTION:
* Responsible for transitioning new and updated service designs into the production hosting environments.
* Responsible for the oversight and support of builds and deployment work of a product or service.
* Maintain and own oversight of all run documentation and detailed test plans.
* Conduct post implementation testing and certifications.
* Work closely with the Design Engineering team to provide input on new services and designs, interpretation of production needs, and execution of run related tasks.
* Tier 2 product level support and provide subject matter expertise
* Oversight and ownership of the change request template system.
* Transition solutions following the detailed designs as delivered from the Design Engineers. Transition new installs, upgrades and patches to production
* Mentor team members and provide guidance as needed
* On-board new products test and verify in lower environments with Design Engineering, and work on training and implementation to production teams.
* Responsible for overall build and deployment work on a project. Includes developing, customizing and installing release/patches.
* Provide continuous improvement to the infrastructure and applications, as well as feedback to the Design Engineers on service design improvements.
* Participation in internal and external ISO and SOX auditing activities. QUALIFICATIONS:
* Experience with Enterprise Linux, Windows and Solaris Operating Systems.
* Strong background with batch, Visual Basic, Perl, and shell scripting.
* Broad knowledge of and deep understanding of CA Service Desk technologies.
* Experience with server level and infrastructure level automations using tools such as BladeLogic, puppet, etc.
* Excellent verbal and documentation skills.
* Ability to work independently on projects and deliverables with the capability to work on multiple tasks simultaneously.
* Strong troubleshooting and diagnostic skills capable of diagnosing issues at all layers of the OSI model using industry standard tools and utilities.
* In depth understanding of the ITIL framework and the ability to adhere to a set of best practices associated with these guidelines.
* Team oriented personality, capable of working with all team members to accomplish tasks and project deliverables.
* Full understanding of the development life cycle, agile development process, and devops philosophy.
* Ability to leverage SKMS technologies to the fullest extent enabling knowledge transfer, sharing, and troubleshooting frameworks.
* Capable of administering active directory and group policy.
* Experience working in a virtual environment.
* Familiarity with internet based server technologies, such as J2EE, IIS, Apache, Mobile Web, etc.
* Understanding of SQL Server and Oracle Enterprise database technologies.
* Experience working with load balancing and web based routing technologies such as F5.
* Strong emphasis on fundamentals such as adherence to a change control and release coordination process with appropriate coordination, planning, testing and documentation associated with each production change.
* Strong understanding of log aggregation tools such as Splunk Enterprise. #LITECH #cb#



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