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Insurance Coordinator

Riverside Healthcare


Location:
Norfolk, VA
Date:
05/26/2017
Job Code:
112129
Categories:
  • Customer Service/Call Center
  • Insurance
Riverside Healthcare
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Job Details

COORD INSURANCE VERIF LEVEL I at Riverside
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Insurance Coordinator

Administrative/Clerical

RIVERSIDE HOSPITAL SERVICES

INSURANCE VERIFICATION

Full Time

8a - 5:30p

High School/GED

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High School Diploma or GED required, Bachelor's or Master's degree preferred.

Certification: Revenue Cycle Specific Certification preferred (Example: CHAA – Certified Healthcare Access Associate or CPAT – Certified Patient Accounting Technician).

Experience: High School Diploma or GED and 2+ years' experience in Revenue Cycle, business office setting /or Bachelor's Degree and 1+ years' experience required. Master's Degree can count for 1 year of additional experience.

 

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