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Insurance Verification Manager

Riverside Healthcare


Location:
Norfolk, VA
Date:
05/30/2017
Job Code:
112114
Categories:
  • Customer Service/Call Center
Riverside Healthcare
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Job Details

MANAGER INSURANCE VERFICATION at Riverside
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Insurance Verification Manager

Leadership/Management

RIVERSIDE HOSPITAL SERVICES

INSURANCE VERIFICATION

Full Time

Day Shift

8-5

1 year of experience required

Job Summary: Works under the supervision of the Director of Customer Service. This manager will serve as a leader and role model for the department by displaying a positive, patient centered, and solution oriented approach and attitude. Manager is responsible ensuring all scheduled patients at each facility have appropriate verification completed and authorization obtained. . Responsibilities include managing systems, systems integrity, department operations, processes, staffing, and the financial results of the department. Must be able to professionally and effectively represent the Revenue Cycle department with other RHS Departments. Responsible for leading day-to-day operations of department; participates in the development and delivery of staff education, training and orientation. Sets the example for the department as the expert in accurate, thorough and effective work processes. Manages department workload, special projects; identifies issues and develops action plans to correct; reports trends to appropriate departments. Monitors staff productivity that indicates timeliness and accuracy of tasks. Provides day to day coaching and development of team members. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Ensures departmental adherence to policies and procedures, provides on going analysis of departmental practices and results, recommends, develops and implements process improvements as indicated. Responsible for staff schedules, individual performance evaluations, employee issues and administers disciplinary action when necessary. Performs other duties as required.

 

Education and Experience Requirements:

 

·         High School Diploma & 3+ years' experience Rev. Cycle Management Required (As a Team Lead, Analyst or Supervisor) or

·         High School Diploma & 4+ years' experience Revenue Cycle Required or

·         BS Degree & 1+ years' experience Revenue Cycle Required or

·          Master's Degree & 1+ years' experience (Master's Degree also counts for 1 additional year experience)

 

Certifications: Revenue Cycle Specific Certifications Required w/in 2 years (Example: CHAM – Certified Healthcare Access Manager or CPAM – Certified Patient Accounting Manager)

 

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