20 days old

IT Manager

Willcox & Savage, P.C.
Norfolk, Virginia 23510
  • Job Type
  • Job Status
    Full Time

Willcox Savage, a law firm located in Norfolk, VA, seeks an IT Manager.

Job Summary

The IT Manager, a critical part of the firm’s administrative support team, will work closely with attorneys, other members of the IT department, and firm personnel to develop and deploy the firm’s IT resources.

Successful candidates must understand current best practices and tools for supporting end-user and enterprise operation systems. Top candidates will be excellent leaders, skilled in clear and calm communication, analysis, assessment, technical writing, and solution development.

Responsibilities and Duties

  • Oversight and management of the IT department and staff, including nurturing staff professional development and growth, providing guidance on technical matters, and promoting teamwork and cooperation

  • Ensuring that the firm’s network, software, help desk, litigation support function, and training support the firm’s goals and its end-users

  • Provide technical consultation and support in enterprise systems, ranging from Active Directory, Exchange SCCM, SCOM, VMM, DPM backup to virtualization, storage, networking, and server management across all Windows Server variations

  • Manage the development and acquisition of new technologies and tools to improve the organization’s internal operations and data delivery; accountable for related budget

  • Procure and deploy the latest hardware and software and oversee the day-to-day activities of the department

  • Monitor business system performance through the use of metrics and statistical process control methods; maintain data security/control environment, IT business continuity/disaster recovery plans, and enhanced virtualization architecture technologies

  • Install, configure and deploy new hardware; perform software upgrades and maintenance; complete other IT-related projects


Qualifications and Skills

  • B.S. degree in Computer Science or comparable field

  • Minimum 5 years of experience in IT management in a professional services firm, preferably a law firm

  • Service-oriented self-starter who takes initiative

  • Strong organizational skills

  • Administration and expert level of skill and problem solving in the following: Exchange, Active Directory, SCCM, Windows Server 2008 R2 onward, SQL, PowerShell, Citrix VDI infrastructure and software, and common end-user software

  • Experience with enterprise equipment such as physical servers, switches, routers and other common IT appliances & devices

  • Experience writing clear and concise user communications, policies, and processes

  • Microsoft, CompTIA, Citrix, Microsoft Hyper-V virtualization, Microsoft System Center Suite, Cisco, and other industry recognized credentials or certifications are highly desirable, but not required

  • Experience working with legal industry applications on the enterprise administration side is highly desirable, but not required

Interested applicants should send a resume, cover letter and salary requirements to:

Joni Fitzgerald
Director of Recruiting
Willcox Savage
440 Monticello Avenue, Suite 2200
Norfolk, VA 23510
(757) 628-5543


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IT Manager

Willcox & Savage, P.C.
Norfolk, Virginia 23510

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Norfolk, Virginia

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