12 days old

Logistics/Customer Service Agent

Company Confidential
Suffolk, Virginia 23439

Logistics/Customer Service Agent

Job Brief:  The primary role of a Logistics/Customer Service Agent is to support all operations of the Logistics Department both internally as a team member, and externally as a contact for customers.  The job requires excellent customer service skills, both written and verbal, and proficiency in general business office tasks.  Familiarity with the peanut industry is helpful.  This position will train and work with all members of the department to understand entire scope of the department’s functions.    

Specific Duties and Responsibilities Include (but are not limited to):

  • Monitor and manage inventory data and documents and analyze production schedules relative to inventory build 
  • Schedule pick up or shipments against contracts to customers and generate appropriate orders 
  • Prepare invoices and support documents for domestic or export shipments and transmit the documents timely 
  • Scan and index shipment documents 
  • Field e-mails and phone calls from both brokers and direct customers and respond promptly and professionally  
  • Coordinate scheduling with third party service providers (such as blanchers), to have processed product available to meet shipping orders 
  • Understand, modify and maintain all excel spreadsheets and reports related to customer contracts, shipping positions, specifications, and inventory  

Requirements:

  • 4 year college degree in the areas of Supply Chain, Customer Service or Logistics preferred, or 5 years combination of work experience plus minimum Associate college degree 
  • Ability to multitask and prioritize
  • Ability to work as part of a team
  • Excellent verbal and written communication skills with a focus on details
  • High proficiency in the use of Microsoft office and the ability to learn internal proprietary systems


Send resume to: P.O. Box 1400, Suffolk, VA 23439

Categories

  • Administration/General Office
  • Customer Service/Call Center
  • General/Other

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Logistics/Customer Service Agent

Company Confidential
Suffolk, Virginia 23439

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Logistics/Customer Service Agent

Company Confidential
Suffolk, Virginia

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