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Manager, Dialogue Systems

Capital One

Vienna, VA
Job Code:
  • Engineering
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Job Details

Company Capital One

Job Title: Manager, Dialogue Systems

JobID: capitalone2-R17465

Location: Vienna, VA, 22180, USA

Description: Towers Crescent (12066), United States of America, Vienna, Virginia

Manager, Dialogue Systems

Capital One is seeking a **Manager of Dialogue Systems** for an exciting new initiative to develop multichannel intelligent assistants that provide an outstanding experience for our customers. You will work closely with our lines of business to develop text- and speech-based dialogue systems for banking. You will develop techniques to enable natural, fluent conversations with customers. You are familiar with dialogue management, speech act theory, rule-based and statistical response generation, dialogue error detection and recovery, dialogue system evaluation, user modeling, and natural language generation. You have experience with vendor-based and open source SDKs and resources for intelligent assistants and dialogue. You are well-versed in machine learning and knowledge representation. You are a skilled software engineer in one or more languages: Java, Scala, Python, or C/C++. You have significant experience delivering complex systems.

Basic Qualifications:

+ Master’s degree.

+ At least 3 years of experience developing dialogue systems.

+ At least 3 years of experience in natural language processing.

+ At least 3 years of experience with agile software development and open source technologies.

Preferred Qualifications:

+ Ph.D. degree.

+ At least 3 years of experience with DevOps practices.

+ Publications in SIGDIAL, IVA, Interspeech, ICMI, ACL, AAAI, and/or IJCAI.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

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