5 hours

Manager, Project Management

Richmond, VA
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  • Job Code
    capitalone2-R35981
Company Capital One

Job Title: Manager, Project Management

JobID: capitalone2-R35981

Location: Richmond, VA, 23261, USA

Description: West Creek 6 (12076), United States of America, Richmond, Virginia



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.



Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.



Manager, Project Management



**External Affairs – Project Manager – Manager Level**



Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.



**The Role:**

As a Manager in External Affairs, you will be part of a smart, talented team responsible for leading projects (often technology-based) and creating & managing processes across all areas of our business. You will join the Chief of Staff team whose responsibilities include: technology strategy and implementation, risk management, financial management, human resources processes, and support of key events, projects and processes across the business.



Day-to-day, as a Project Manager you’ll serve as the leader of results, communications and oversight for business-critical projects having moderate to high complexity. From problem solving across departments and levels to facilitating meetings and developing project plans, you’ll have a wide range of duties to keep progress moving forward. The ideal candidate can deliver in a challenging and fast-paced environment, as well as manage effectively through competing priorities within the larger organization. Additionally, the candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining project momentum. The role requires a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple projects within a complex organization. This role is ideal for someone with strong leadership skills, who has a desire to make a positive impact and do great things.



**As a Manager you will:**

• Autonomously lead projects having moderate to high levels of complexity by providing strategic direction to project teams, peers, and stakeholders to drive results.



• Plan, design, manage and execute project plans to ensure delivery. This activity includes management of scope definition, requirement expectations, planning, communications and implementation



• Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and/or escalate as needed



• Leverage problem solving and influencing skills to ensure project results deliver on intent



• Partner cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery



• Build relationships and work closely with project and business partners at all levels across Capital One, including: Technology, Operations, Risk and others to deliver a well-managed project.



• Work well in a team oriented environment and analyze decisions with a broad perspective

• Identify ways to improve and streamline business processes

• Apply sound judgment and innovative thinking when working with customers to solve problems, while recognizing trade-offs between competing priorities that affect delivery

• Continually grow knowledge, skills and practice of evolving and new methods of getting work done, championing it to the organization



**The ideal candidate will:**

• Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work in a dynamic complex environment

• Demonstrate outstanding communication and partnership skills, essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

• Demonstrate organizational agility to adapt to changing demands

• Display strong consulting and collaboration skills

• Demonstrate ability to manage both technology and non-technology projects



• Understand software development lifecycle and help bridge the gap between External Affairs and IT



• Have demonstrated experience in various project management / problem solving methodologies (waterfall, agile, design thinking, etc.)



**Basic Qualifications** :

• Bachelor’s Degree or Military experience

• At least 5 years of experience in project management



**Preferred Qualifications:**

• Master’s Degree



• 7+ years of project management experience



• At least 3 years of Financial services or banking industry experience



• At least 4 years of experience in Technology delivery

• Scrum master, Agile, Lean or Six Sigma certification



• PMP Project Management certification



**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**



Categories

  • Management

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               


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Manager, Project Management

Capital One
Richmond, VA

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Richmond, VA

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