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Manager, Risk Management- Small Business Marketing Business Risk Office (BRO)

Capital One


Location:
Richmond, VA
Date:
07/20/2017
2017-07-202017-08-19
Job Code:
capitalone2-R28698
Categories:
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Job Details

Company Capital One

Job Title: Manager, Risk Management- Small Business Marketing Business Risk Office (BRO)

JobID: capitalone2-R28698

Location: Richmond, VA, 23261, USA

Description: West Creek 8 (12080), United States of America, Richmond, Virginia



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.



Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.



Manager, Risk Management- Small Business Marketing Business Risk Office (BRO)



Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.



Capital One’s Small Business Bank & Card Business Risk Office is looking for a risk manager to provide risk management support for the Small Business Marketing team. The Business Risk Office is accountable to Small Business Leadership to identify and mitigate risks, to ensure compliance with laws/regulations/policies, and to detect and remediate issues. This requires strong collaboration with various leaders of the business as well as Legal, Compliance, and other enterprise partners to ensure well-managed operations.



**Role Responsibilities:**



+ Perform risk assessments and advise the business on risk

+ Consult with the marketing team on marketing strategy and marketing operations functions

+ Facilitate and ensure compliance with policies

+ Identify opportunities for continued improvement in the business

+ Identify, document and track resolution of risk events / issues impacting customers stemming from process breakdowns or other problems, and help develop permanent corrective actions

+ Partner proactively with other risk office groups to help document policies, processes, standards, and procedures

+ Assist in the development and implementation of risk management controls

+ Assist the business in management of internal audits

+ Strong written and verbal communication skills and proven relationship building

+ Travel up to 10%

+ Manage special projects



**Basic Qualifications:**



+ Bachelor’s Degree or military experience

+ Proficient in Microsoft Office

+ At least 5 years of experience in Project Management, Risk Management, Compliance, or Process Management



**Preferred Qualifications:**



+ 5 years experience in the Financial Services industry

+ 3 years experience in end-to-end marketing processes



**_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._**



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               


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