1 day old
2017-12-142018-01-13

Manager, Treasury Operations - Richmond (Commercial Bank)

Richmond, VA
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  • Job Code
    capitalone2-R37695
Company Capital One

Job Title: Manager, Treasury Operations - Richmond (Commercial Bank)

JobID: capitalone2-R37695

Location: Richmond, VA, 23261, USA

Description: West Creek 5 (12075), United States of America, Richmond, Virginia



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.



Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.



Manager, Treasury Operations - Richmond (Commercial Bank)



At Capital One, we think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company and a nationally recognized brand all in one, that reaches tens of millions of consumers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration and delivers great consumer experiences.



We are selectively recruiting for a Manager or Senior Manager to lead the product streams for Capital One’s treasury operations, providing our Commercial customers the ability to transact with our Treasury systems seamlessly with minimal risk and impact to our Operations. To fit the bill, you will need to have deep passion for Commercial Banking services along with experience in building robust banking capabilities, while creating simple and intuitive experiences for our customers and operations support teams. You’ll also need to be equally comfortable talking to techies in our Agile sprint teams as you are communicating with our operationally-minded bankers and our Treasury Management platform and product managers.



What will you do?



The candidate will be responsible for building and maintaining the backlog of Operations intent across our various treasury products, including Lockbox, Positive Pay, Deposit Escrow, Commercial Billing, and Commercial Account Services.You will partner with Treasury Management to prioritize, design, build, and validate the capabilities and features assigned to the Agile delivery teams, while ensuring that all operational needs are met and operational risk is limited.



The candidate will also be the primary intent driver for Business Activity Monitoring and new cloud-based tools to support our Operational processes.This leader will be co-located with the agile teams in the Richmond, VA area and will work with the Banking Operations teams as well as Product Managers & Product Owners across the Treasury Management Core value chain to deliver all associated product features and user stories.



The candidate is expected to work closely with operations teams, product managers and technology teams across the enterprise, suggesting continued best practices for the following:



- Aligning the agile release teams/train to operations and business intent

- Being a process change agent

- Communicating the product vision

- Supporting the team’s autonomy

- Creating a purpose-driven team environment



- Ensuring Well Managed delivery with exceptional operational readiness



You also own the following:



• Partner with Product Managers to set the program vision/roadmap



• Participate in Product Management team development

• Act as customer proxy/liaison between operations, business and the technology team



• Drive well managed project and process delivery across Treasury Management



• Coordinate releases and test activities with key technical resources and/or software vendors



• Meet customer and operations needs while maintaining technical integrity



• Lead and/or participate in meetings with Director+ level resources across Ops, Product, and IT



• Create clear and compelling communications and presentations (PowerPoint, etc.)



• Excel in people management of 2-4 associates



What we are looking for:



- Hands on knowledge of Treasury Management products and processes



- Experience delivering technology in a fast-paced Commercial Banking environment



- Enthusiasm, knowledge and passion around agile product management

- Analytical problem solver who can clearly identify, analyze, and resolve issues as they arise



- Understanding of Scrum and Scaled Agile Framework process and best practices

- Working knowledge of digital products and continuous integration solutions



- Process improvement mindset, critical thinking, technical writing, facilitation and presentation skills

- Strong interpersonal, communication, and relationship management skills



- Execution focused – Results-oriented with a "can-do" attitude



- Proven people leader



**Basic Qualifications:**



+ At least 5 years of Banking Operations experience

+ At least 3 years of technology capability delivery experience

+ At least 1 year of agile product management experience

+ Bachelor’s Degree or military experience



**Preferred Qualifications:**



+ 3 years of experience in Agile Product Management using Scrum and SAFe methodologies



**_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._**



Categories

  • Management

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               


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Manager, Treasury Operations - Richmond (Commercial Bank)

Capital One
Richmond, VA

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Manager, Treasury Operations - Richmond (Commercial Bank)

Capital One
Richmond, VA

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