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Medical Services Coordinator

Riverside Healthcare


Location:
Norfolk, VA
Date:
08/18/2017
2017-08-182017-09-16
Job Code:
112841
Categories:
  • Healthcare/Medical
Riverside Healthcare
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Job Details

COORDINATOR MEDICAL SVCS I at Riverside
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Medical Services Coordinator

Administrative/Clerical

RIVERSIDE COMMUNITY SERVICES

HLTH COMMUN RIVERSIDE NURSE

Part Time

Rotating

High School/GED

Job Summary: Consistently executes Riverside Health System standardized protocols and effectively utilizes multiple specific computer and telephone software. Encounter documentation is detailed and accurate for calls and scheduling processes for internal and external patients' transportation and outpatient services. Service referrals are provided from Riverside Health System service lines. Facilitates, coordinates and completes multi-function tasks for scheduling, patient flow processes, transfers and transports to ensure continuity of care for Riverside Health System and the communities served.

Education: High School Diploma or GED required.

Experience: Minimum 1 year experience in a call center, customer service, patient care / coordination, business services environment. Demonstrates strong customer service skills; basic data entry/ computer skills & typing skills required.

Certifications: Certified Healthcare Access Associate (CHAA) Call Center/Health Care or Comparable Certification / Education completed or currently enrolled and must be maintained with employment.

Hours: Majority hours 11:00am to 11:00pm and every third weekend.

 

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