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Network Cloud Services Support/Devops


Norfolk, VA
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Job Details

Company ADP USA

Job Title: Network Cloud Services Support/Devops

JobID: adp-5000173272706

Location: Norfolk, VA, 23509, USA

Description: ADP is looking for a Network Cloud Services Support/Devops Specialist who is responsible to manage, operate, troubleshoot network infrastructure environment. Key responsibilities are break/fix technologies (such as: router, switches, VPN, DNS/DHCP, Proxy, Firewall, etc.), Root cause analysis, capacity, change management and Hardware/Software lifecycle management. The Network Infrastructure team is searching for a qualified candidate to join the operation team. This candidate will be supporting infrastructure technologies such as Router, Switches, IPv6, Software defined network, VPN Proxy, Firewall, DDoS, VPN, Wireless, Packet capture as well as expertise with scripting and automation scripting. This Specialist must have the ability to challenge the status quo both technically & operationally. He or she must exhibit both an expert level of knowledge in the infrastructure technologies as well as have a broad understanding across software defined technologies. Experience with Router, Switches, IPv6, IP protocols, Wireless, VPN, DNS, DHCP, NTP, Proxy, packet capture, software defined network and concepts of scripting using Python, Chef, HTML5 is preferred. There will be a heavy focus on how these technologies are integrated using API's and concepts that can be applied to automated infrastructure life cycle management delivery. Key Responsibilities:
* All reported network issues and vendor break/fix coordination escalated from the Tier 1 support team (NCC)
* Coordinating Root Cause Analysis (RCA) and tracking. Lead RCA investigation and coordinate actions items with appropriate teams
* Coordinating changes on all Network software and hardware. Review and approve change records as required.
* Network monitoring, Capacity and Configuration Management. Administer and maintain network management tools.
* Firewall Change Management - review firewall change requests and supply required configuration changes. Submit to Security teams for approval and implement changes.
* Hardware and software Life Cycle Management. Mange network device code levels and end of life hardware tracking.
* Implementation support - Interface with and assist various implementation teams coordinating and validating network implementations.
* Participate in client life cycle management. setup, support and decommission
* Global Infrastructure Services Project Support. Will be assigned to projects needed to help maintain the ADP Corporate Network. Qualifications Required:
* 7+ years of experience in the technology specific field and proven record to manage large enterprises
* Experience primarily with technologies such as Router, Switches, network protocols, VPN, DNS/DHCP, Proxy, Firewall, wireless Packet Capture, scripting.
* Expertise with scripting and automation scripting, ie Puppet, Chef
* Devops experience
* Experience with AWS, Azure, or similar
* Ability to work collaboratively & be a team player
* Expertise in specific technologies & deep understanding of majority of the technology portfolio
* Experience with Visio, PowerPoint, MS Office Suite
* Demonstrated ability to successfully coordinate and solicit input from other IT Disciplines when troubleshooting issues.
* Excellent written and verbal communication skills with an ability to communicate at all levels of the organization
* Bachelor's or advanced degree preferred
* Vendor certification preferred #LITECH #cb#

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