Riverside Behavioral Health Center, located in Hampton, Virginia is currently seeking Registration Representatives to join their team.
Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status, having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.
Education/Experience: High School Diploma or GED required and 1+ years of experience in a business office setting preferred or College Degree accepted in lieu or experience.
Licensure/Certification: CHAA obtained within 2 years of employment.
Hours: As needed