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Payroll Systems Analyst

Capital One

Richmond, VA
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Job Details

Company Capital One

Job Title: Payroll Systems Analyst

JobID: capitalone2-R20582

Location: Richmond, VA, 23261, USA

Description: West Creek 7 (12077), United States of America, Richmond, Virginia

Payroll Systems Analyst


The Payroll Operations Systems Analyst will be responsible for leading ongoing system requirements management, regression testing, and business process changes, as well as projects related to Workday, Salesforce, and downstream systems impacting payroll processing. This role will also be responsible for driving process improvement, data analysis for incident management, testing, analyzing system configuration problems, production support and BAU process improvement.


-Strong understanding of Payroll and Payroll Tax laws, regulations and processes

-Ability to calculate payroll gross to net

-Testing and release lead for Workday releases that impact the payroll, absence, and time operations

-Recommend and own process improvements to drive improvements in the operation including system recommendations and manual workarounds

-Analyze data for incidents to identify impacts and make recommendations on resolution path.

-Create and/or validate processes associated with organizational needs

-Create or maintain tools create outside system such as excel macros that enable manual workarounds

-Solve or improve configuration issues either from break/fix tickets for enhancement requests including testing and documentation of changes

-Point of Contact for production support for operation team in issue resolution and troubleshooting

-Special projects and/or other responsibilities as assigned

-Actively participate in daily huddles and circles as needed

-Maintain open communication with operations team.

**Basic Qualifications:**

**-** High school diploma, GED or equivalent certification or military experience

-At least 1 year multi-state payroll processing experience

-Proficient in Microsoft Excel

**Preferred Qualifications:**

-Bachelor’s degree

-SAAS configuration experience

-BPM, Lean, and/or Agile certification

-Ability to program VBA

-2 years’ experience maintaining systems and/or analyst role

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

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