13 hours
2017-11-202017-12-19

Principal Software Engineer – Platform Operations

Vienna, VA
Apply Now
  • Job Code
    capitalone2-R37297
Company Capital One

Job Title: Principal Software Engineer – Platform Operations

JobID: capitalone2-R37297

Location: Tysons Corner, VA, 22182, USA

Description: 7900 Westpark Drive (12131), United States of America, Tysons, Virginia



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.



Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.



Principal Software Engineer – Platform Operations



**The Role**



We are looking for a hands-on Principal Software Engineer responsible for supporting operations of a major service management transformation initiative, using ServiceNow (PaaS) in a multi-cloud (AWS, Google Cloud, Azure) environment.



**Responsibilities:**



+ Experience with supporting ServiceNow (PaaS model) in a multi cloud environment.

+ Experience with all Aspects of the ServiceNow Platform Architecture and ability to support as an administrator

+ Hands on experience with AWS (Typically rehydration activities)

+ Ability to Demonstrable Advanced Trouble Shooting Skills with ServiceNow APIs & Platform in general

+ Hands on experience including SOAP, REST, JDBC. LDAP. PowerShell. FTP. Python. APIs, Scripted REST API framework, and Integration Tools.

+ Ability to troubleshoot LDAP, SSO, Authentication and data integrations

+ Ability to Implement Advanced Platform Automation Solutions

+ Hands on support in a DevOps environment

+ Performance Architecture, Testing, Troubleshooting and Resolution including Database, Web Server, ServiceNow hardware Architecture, AWS, Google Cloud & Azure

+ Application Experience: Asset, Configuration, Incident, Problem, Change Management, Knowledge, Service Catalog, Team Development and Workflow

+ Ensures Platform Stability by providing required L1 / L2 / L3 support.

+ Ability to join team on-call support rotation schedule.

+ Willingness to support off hours and weekend release activities.

+ Work closely with Architects, development and other technical teams to ensure ITSM tools are implemented in a controlled and predictive manner

+ Closely follows the strategic direction set by senior management when establishing near term goals

+ Prove ability to effectively prioritize and execute tasks in a high-pressure environment.

+ Demonstrate strong problem-solving, inter personal and communication skills.



**Basic Qualifications:**



+ Bachelor's degree

+ At least 6 years of experience in technology infrastructure services in a support role

+ At least 3 years of experience in application development and ServiceMapping, Discovery + CMDB, Asset Management, Configuration management, and Incident / Change / Problem / Request / Knowledge - Management



**Preferred Qualifications:**



+ Bachelor's degree in Information Systems, Computer Science, or Engineering

+ 6+ years of experience in technology infrastructure services in a support role

+ 3+ years of experience in application development and ServiceMapping, Discovery + CMDB, Asset Management, Configuration management, and Incident / Change / Problem / Request / Knowledge - Management



At this time, Capital One will not sponsor a new applicant for employment authorization for this position.



Categories

  • Engineering

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               


Featured Employers

Featured Jobs

CareerConnection Video

Share this job:

Principal Software Engineer – Platform Operations

Capital One
Vienna, VA

Share this job

Principal Software Engineer – Platform Operations

Capital One
Vienna, VA

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast