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Production Support Specialist

Capital One


Location:
Richmond, VA
Date:
03/29/2017
Job Code:
capitalone2-R21574
Categories:
  • Financial Services
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Job Details

Company Capital One

Job Title: Production Support Specialist

JobID: capitalone2-R21574

Location: Richmond, VA, 23261, USA

Description: West Creek 5 (12075), United States of America, Richmond, Virginia



Production Support Specialist



Are you an analytically minded person inspired by the ability to resolve issues? Are you ready to take your career to the next level and be recognized for your innovative contributions? As a Production Support Specialist at Capital One you will be able to make an impact with one of the most dynamic organizations in the Financial Services industry.



As a Production Support Specialist at Capital One you will be able to make an impact with one of the most dynamic organizations in the Financial Services industry. As a Production Support Specialist you will coordinate production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. In this critical role, you will summarize issues and communicate system capabilities or limitations.



Responsibilities of a Production Support Specialist include: -



Analyzing and resolving production issues while documenting and following up on all shift turnover issues



Monitoring the library to ensure proper generation of data files are available for production runs and tracking resolution.



Participating in projects and ensuring support requirements are met prior to production roll-out



Monitoring system capacity and/or performance issues Are you an analytically minded person inspired by the ability to resolve issues?



Ready to support Web and Batch applications



Basic Qualifications:



+ Associate's Degree or military experience

+ At least 2 years of experience in Application Technical Support

+ At least 2 years of experience using any database

+ At least 2 years of experience in SQL, Shell scripting

+ Experience in AWS/Other Cloud platform



Preferred Qualifications:



+ Bachelor's Degree in Computer Science or other related Engineering stream

+ 4+ years of experience in Application Technical Support/Application Maintenance

+ 4+ years of experience in database technologies

+ AWS Certification is a plus



At this time, Capital One will not sponsor a new applicant for employment authorization for this position.



At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               


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