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Project Manager (Tax Focus)


Norfolk, VA
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Job Details

Company ADP USA

Job Title: Project Manager (Tax Focus)

JobID: adp-5000219282506

Location: Norfolk, VA, 23509, USA

Description: ADP is hiring a Project Manager. In this position, you'll lead teams responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets. Unlock Your Career Potential: Project Management at ADP. It's the machine that propels us forward with commitment and excellence. You are savvy about our business environment and know how to adeptly manage people and processes. You have the leadership and analytical skills to ensure projects reach the finish line -- on time, within scope and within budget. We give you the tools to succeed, with continuous opportunities to train and advance. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility. RESPONSIBILITIES:
* Lead all project phases, including initiation, planning, execution, monitoring, control and closure
* Direct day-to-day activities of projects and staff in matrixed organization
* Ensure milestones are successfully met through oversight of project vehicles and coordination of resources
* Work collaboratively with other departments impacting project.
* Lead communication with stakeholders and team members through completion of the project
* Direct project timeliness and budgets
* Assess, manage, resolve and escalate (if necessary) risks and issues
* Employs highly developed consultative skills
* Tailor processes to meet the needs of individual projects
* Make decisions based on information and input in a timely manner
* Provide analysis of project, including business case, ROI and post-project review
* Drive innovation, best practices and achievement of strategic objectives
* Work on projects of high complexity
* Additional Responsibilities:
* Responsible to manage the open tax items and work with the service and implementation teams for resolution.
* Collaborates with Added Value Services to develop strategies to reduce the financial risk and client escalations by reducing the number of open items which include but not limited to: eFile rejects, Missing IDs for zero tolerance jurisdiction, Missing TPAs, RAAs & POA.
* Develop new processes to improve client experience in the area of tax processing. Ensures all documentation is current for internal processes.
* Overall Project Manager for Quarter End and Year End.
*Develops various reports to communicate open items and trends over time.
*Partners with the various internal partners for tax resolution: Finance regarding P&I; Legal for tax escalations; Service, Implementation & Relationship Management; AVS Money Movement (AVS for Tax Filing, Tax Registration Services, Exceptions & Amendments).
* Works with our teams in India & US to enhance efficiencies and overall effectiveness (Robotics, streamline processes, etc.).
* Evaluates the associate and client training content and recommends improvements.
* Manages specific projects related to tax (Master Tax acquisition project 'N8" migration).
* Partners with Sales to support specific tax questions and/or money movement. QUALIFICATIONS REQUIRED:
* Bachelor's degree in Business Administration
* At least five years of project management experience
* Experience managing medium to large cross-functional and/or multi-year projects
* Experience with project management tools and structured methodologies
* FPC certified required #LISERVICE #CB#

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