28 days old


Southeastern Virginia Training Center
Chesapeake, Virginia 23320
  • Job Status
    Full Time


(Program Administration Specialist I)

Position# 00997

Full-time w/State Benefits

Southeastern Virginia Training Center (2100 Steppingstone Square Chesapeake, VA  23320) is seeking a QIDP Support Coordinator/Residential Manager to support the facility’s mission by providing QIDP Support Coordinator duties in addition to supervision of assigned Direct Support Professionals (DSPs) in a home environment.  Duties include providing support to 5 individuals residing within each assigned home at SEVTC and 10-15 direct care staff.  Supervision covers the entire range from delivery of direct care [i.e., support], to individuals who are behaviorally and medically complex, documentation of services provided, and adherence to departmental policies and ICF/MR Medicaid/CMS regulations. This position provides on-the-job training that is especially critical to new staff who have only completed classroom pre-service training. The successful candidate is also responsible for maintaining required staffing coverage and control of overtime within the home. This position also provides support coordination duties within the facility for all individuals in the assigned house. The successful candidate will provide the leadership needed to insure the consistent provision of services that meet all standards.

Job Description:


  • Works with supervisor to ensure that operations across houses are standardized, aligned and synchronized. 
  • Provides supervision of DSPs by direct monitoring and supervision of shift leaders 
  • Ensures that DSPs are providing services consistent with the SEVTC Mission, Vision and Values. 
  • Ensures adequate DSP coverage assigned in homes to meet individuals’ supervision and the support requirements and person centered priorities identified by the PST team. This ensures capacity for active treatment. This includes monitoring staff overtime assignments during all shifts. 
  • Monitors to ensure that shift change meetings are conducted by DSPs to communicate pertinent information and conducts meetings with DSPs as needed. 
  • Monitors individuals’ personal hygiene and grooming to ensure that needs are met in a person centered manner with identified preferences honored.


  • Ensures delivery of person centered habilitative program services to individuals through minimally four random active treatment reviews per month as monitored by QA office.
  • Provide coaching and support to direct support staff during daily rounds in program delivery and desired interactions with individuals as specified by ISP in a person centered manner. 
  • Monitors direct support staff compliance with data collection for specified programs and other documentation requirements. 
  • Provides person centered consultation for program modifications when needed to enhance individual progress and participation. 
  • Plans recreational/leisure activities with input from support staff to incorporate individual choices. 
  • Ensures shift log reports are completed daily. 
  • Monitors training needs for DSP staff and arranges or provides training as indicated.
  • Serves as PCP coach to train and mentor support partners regarding PCP process and active treatment. 
  • Monitors provision of adequate individual care through regular observation of support delivery and review.

C.  QIDP Duties to include facilitation of PST meetings and Development of Quality ISP’s.    

  • Effectively facilitates all PST meetings to accomplish objectives.
  • Prepares PST pre-meeting information at least two weeks prior to each annual PST and distributes to PST members for review and comments.
  • Facilitates PST discussions that result in a comprehensive Individual Support Plan (ISP) with prioritized desired outcomes and pertinent supports.
  • Incorporates individuals’ desires and preferences (essentially the individual’s life vision) into each ISP to the extent identifiable.
  • Follows established Statewide Person-Centered Planning initiatives regarding quality ISP development.  Ensures last year’s outcomes are reviewed.  Incorporates proper focus, integration, and support content for upcoming year’s ISPs.
  • Completes and submits all ISP drafts per established facility guidelines for approval and distribution.
  • Ensures that any issues related to proofreading, finalizing and filing ISPs are resolved in a timely manner so that deadlines are met.  This includes final ISPs being in the Clinical Record Systems (CRS) within 5 days of the PST meeting.
  • Distributes all PST correspondence to all PST members via email and/or hard copy (i.e., Special Circumstance Staffing forms, ISP Change Notes, etc.).
  • Conducts Special Circumstance and Quarterly PST meetings to discuss individuals change in status, support updates, and PCP efforts as needed.  

D. Communication with the People Living at SEVTC, Peers, Supervisors, Parents and Others

  • Works directly with residents, families and significant others to provide opportunities for residents to meet their choices, desires, and personal goals
  • Conducts staff meetings to discuss administrative and resident issues at least twice weekly
  •  Meets with employees on all shifts at least monthly
  • Relays information to staff, PST members, families and surveyors in a clear, concise and logical manner
  • Acts as an appropriate role model for staff and residents
  • Communicates concerns, problems, and events to supervisor promptly; follows chain of supervision to resolve problems.

Minimum Requirements:

  • MUST have a Bachelor’s degree in a human services field such as Special Education, Recreation Therapy, Psychology, Nursing or Social Work.
  • Minimum of one-year experience working with individuals with intellectual and developmental disabilities (this along with the Degree constitutes eligibility as a Qualified Intellectual Disabilities Professional).
  • Prior supervisory experience required.
  • Demonstrated experience in person-centered plan development and writing quarterly summaries.
  • Experience with the interdisciplinary team approach to service provision, and an ability to train and supervise paraprofessionals.

Preferred Requirements:

  • Experience working directly with persons who have both an Intellectual Disability and a Psychiatric Disorder (or Dementia).
  • Prior work experience as a QIDP preferred.
  • Prior experience working in an ICF environment preferred.  

Salary: Commonwealth of Virginia Pay Band 4; Commensurate with Experience

Closes: Open until filled

Open: General Public

We offer a competitive salary and state benefit package, including life, health and disability insurance; and excellent deferred compensation and retirement program; and a generous leave package.

To apply, please visit: https://virginiajobs.peopleadmin.com

 If accommodation is needed with the application and/or interview process for applicants with disabilities please contact Teresa Turner, Human Resource Generalist at 757-424-8203.  

 Southeastern Virginia Training Center is a tobacco-free workplace.  The use of tobacco products are prohibited on facility grounds, buildings and agency or personal vehicles.

Southeastern Virginia Training Center is an Equal Employer

Committed to Workforce Diversity. 


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Chesapeake, Virginia 23320

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