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Referral Coordinator

Riverside Healthcare


Location:
Norfolk, VA
Date:
06/23/2017
2017-06-232017-07-22
Job Code:
111553
Categories:
  • Customer Service/Call Center
  • Insurance
Riverside Healthcare
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Job Details

COORDINATOR REFERRAL at Riverside
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Referral Coordinator

Administrative/Clerical

RIVERSIDE REGIONAL MEDICAL CTR
500 J. Clyde Morris Blvd.

RVS PULM/SLEEP CTR-SLEEP LAB

Full Time

Days

Job Summary: Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, Midas and others as required. Completes pre-registrations to include insurance verification for patients using Riverside facilities. Pre-registration and insurance verification ensures proper collection of payment for services rendered. Has full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Insurance Verification office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education: High school diploma or equivalent preferred.

Experience: Experience in a doctor's office preferably, some knowledge of coding, medical terminology, and insurance helpful.

 

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