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Registration Representative

Riverside Healthcare


Location:
Norfolk, VA
Date:
08/18/2017
2017-08-182017-09-16
Job Code:
105164
Categories:
  • Customer Service/Call Center
  • Insurance
Riverside Healthcare
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Job Details

REP PATIENT ACCESS LEVEL I at Riverside
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Registration Representative

Administrative/Clerical

RIVERSIDE REGIONAL MEDICAL CTR
500 J. Clyde Morris Blvd.

PATIENT ACCESS

Full Time / Part Time / Labor Pool

Flexible Hours Required

High School/GED

Job Summary: Works under the department Supervisor / Managers and Director. Effectively utilizes all department specific computer systems including Medipac, Invision, Athena, Clinicals, Imaging, Centricity, AHIQA and others as required. Responsible for registration of all patient types and status', having full understanding of the requirements for in the RHS Charity program and self-pay processes, network / out of network, authorizations vs. no authorizations, Medical Necessity, providing quotes, calculating patient payments, electronically posting patient payments; identifying issues and reporting trends. Acts as a liaison between the Patient Access office and all other departments and insurance companies providing consistent, detailed and relevant detail on issues and trends. Must demonstrate strong problem solving skills, high attention to detail and an aptitude for learning. Promotes teamwork and customer service by demonstrating positive interpersonal relations.

Education/Experience: High School Diploma or GED required. and 1+ years' experience in business office setting preferred or College Degree accepted in lieu of experience.

Certification: CHAA obtained within 2 years of employment.

Hours: Must be available days, evenings, overnights, weekends, and holidays.

Available Positions:  Labor Pool (available all shifts), Full Time (11:00pm-7:30am)

 

 

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