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Salesforce Architect & Lead Systems Integrator

Capital One

Richmond, VA
Job Code:
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Job Details

Company Capital One

Job Title: Salesforce Architect & Lead Systems Integrator

JobID: capitalone2-R20472

Location: Richmond, VA, 23261, USA

Description: West Creek 5 (12075), United States of America, Richmond, Virginia

Salesforce Architect & Lead Systems Integrator

This role will provide business architecture and technology architecture direction across Salesforce platform including SalesCloud, ServiceCloud, MarketingCloud…etc. The candidate will interpret business requirements and drive both business and functional architecture decisions in an Agile development environment, and lead engineers in implementing cross-functional, multi-platform application systems with a focus on delivering efficient, reliable, resilient, scalable, and high performing solutions. The resource is accountable for partnering with Product Managers and various teams (internal and 3rd party technical teams) in identifying options, driving reviews and detailed analysis. The resource will act as technical lead for our software engineers across multiple Agile pods.

General Responsibilities:

o Develop optimal architectural solutions to growing business needs within the Salesforce application

o Lead integration of Salesforce across the Commercial Bank ecosystem

o Practical assessment and application of AppExchange applications in the Salesforce marketplace

o Lead software engineers in development of Apex, VisualForce & Lightning code

o Partner with Product Managers in delivering the Salesforce capabilities according to the business roadmap

o Define feature requirements and acceptance criteria with product owners

o Actively solicit, analyze, and negotiate customer requirements

o Build and possess thorough business understanding of the problem presented by the Product Owner

o Understand available technical capabilities to offer possible solutions

o Decompose features to smallest deliverable form

o Primary POC for communicating requirements to component teams

o Manage multiple tasks / projects in a fast-paced and changing environment

o Very strong communication skills and ability to interact with internal IT, third party vendors, and business partners

o This position requires travel once a month

• Where patterns exist:

o Manage connectivity needs for enabling new products or capabilities (ie EDE, MQ)

o Troubleshoot and diagnose testing issues

o Manages complex troubleshooting efforts that cross multiple platforms and technical disciplines

o Recognizes and implements automation opportunities

o Implements standard patterns and solutions to increase design and implementation efficiency

• Data / Configuration:

o Enable new products on sub ledgers by prototyping configuration setup, unit testing, and iterating

o Maintain, update, and test ledger configuration in Servicing applications

o Manage Shared services team engagement and requirement definition

o Understand data model, data movement within the Servicing application environment

o Execute basic SQL queries where needed to test assumptions and inform requirements

• Technology/Business Capabilities:

o Strong understanding of the Commercial Lending business. Able to quickly understand business needs and translate these needs into technical solutions

o Agile Development Methodology experience strongly desired

o ATDD experience strongly desired

o Learn & analyze complex, interconnected business processes / systems

o Create and own necessary documentation for DRB/DX review tollgates for new APIs as needed

o Understanding and adherence to API governance framework

o Fundamental AWS knowledge

Basic Qualifications:

• Bachelor's Degree in Computer Science, Information Systems, orEngineering or military experience

• At least 1 year of experience in requirements gathering and writing

• At least 3 years of experience in system integration

• At least 1 year of experience with recognized industry patterns, methodologies, and techniques

• At least 2 years of experience in Commercial Banking

Preferred Qualifications:

• Master’s Degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

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