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Senior Learning Program Manager

Capital One

Richmond, VA
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Job Details

Company Capital One

Job Title: Senior Learning Program Manager

JobID: capitalone2-R17532

Location: Richmond, VA, 23261, USA

Description: West Creek 4 (12074), United States of America, Richmond, Virginia

Senior Learning Program Manager

If you have a passion for helping others learn and build next-generation skills by creating amazing learning experiences, you may be a fit for our team. We are looking for a Learning Program Manager responsible for leading multiple technical curricula designed to fuel our growth as a Tech company and help our associates develop state of the art Tech skills. As a member of this team, you will work in a rapid and agile environment, and have the opportunity to directly lead the creation and on-going maintenance of technical training curricula across a broad range of technical content areas.

Your responsibilities will include:

+ Owning day-to-day management of projects related to delivering new content and experiences for assigned curricula as well as handling content revision cycles (revising content, retiring content, incorporating new content)

+ Leading the day-to-day relationship with external training suppliers, internal SME instructors, and learning content curators/developers

+ Developing and executes on a roadmap for curriculum maintenance, redesign, rollout and reporting

+ Establishing clear, consistent processes to gather data and feedback on the effectiveness and return on investment of assigned training curricula

+ Leading the development of new learning content, social sites, courses, and learning experiences (2-3 curricula)

+ Partnering with technical advisors, SMEs, suppliers, learning professionals and other partners to deliver curricula projects with perfect execution and high customer satisfaction

+ Making continuous improvements to assigned curricula to meet desired learning outcomes

+ Conducting benchmark analyses of internal and external learning trends to deliver data-driven recommendations on curricula changes

Specific responsibilities related to project management include:

+ Driving all phases of project management to include feasibility, definition, planning, prioritization, implementation and close out of projects

+ Effectively applying project management methodology and standards, and ensures project documents are complete and up to date

+ Displaying teamwork, communication, negotiating and leading across all levels

+ Working with cross functional teams and influences others to work toward common goal, regardless of resource and time constraints

Basic Qualifications:

+ Bachelor's Degree or equivalent military experience

+ At least 1 year of experience in a training environment

+ Experience with Microsoft Project

Preferred Qualifications:

+ At least 2 years of experience with technology implementation

+ At least 2 years of experience in project management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

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