3 hours

Workforce Career and Credentials Coach

Suffolk, VA
  • Job Code
Workforce Career and Credentials Coach

Workforce Career and Credentials Coach

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. To email this position to a friend, click on the Email to a Friend link.  If you would like to print a copy of this position for your records, click on the Print Preview link.

Posting Details

Position Information

Position Type Classified
Role Title Education Support Specialist III
Position Working Title Workforce Career and Credentials Coach
Pay Band 04
Position Number R0762
Full or Part Time Full Time
Recruitment Type General Public – G
Location Suffolk
Position End Date (if temporary)

Job Description Information

Job Posting Number FT00360
Job Description Summary

Tidewater Community College invites applications for a grant-funded, full-time restricted classified position. The Workforce Career and Credentials Coach will assist students interested or enrolled in noncredit workforce training with career and educational planning services, program admissions, financial aid, successful training and credential completion, identifying work-based learning opportunities, and job placement and retention.


Coaches will assist students in overcoming barriers to their success by connecting them to supportive services in their region, including the services of the one stop career centers, as appropriate. The coach will work closely with students before, during, and after their training and credentialing programs to help college workforce divisions achieve their goals related to Complete 2021 and the Workforce Credentials Grant program.

Required Qualifications

KSA’s and or Competencies required to successfully perform the work (attach Competency Model, if applicable): KSA’s include the ability to build relationships and provide excellent coaching services to students pursuing short-term workforce training, as well as strong recordkeeping skills and the ability to handle multiple projects simultaneously. The coach should have basic knowledge of the workforce development system in Virginia and support resources and some experience in accessing supportive services for clients. The coach should have excellent communication skills and demonstrate the ability to collaborate with community college and workforce partners and employers. Travel may be required to provide coaching services or to meet with stakeholders.

The workforce career coach should have basic knowledge and experience in most, if not all, of the following areas.

  • Career assessment
  • Development of individual action plans
  • Job search, resume writing, interview, and professional soft skills
  • Communicating and building networks with a variety of workforce partners and stakeholders
  • Working with employers for job referrals, work experience or placement
  • Workforce development programs (e.g. WIOA, RVHI) and credentials
  • Labor market information
  • Student resources including financial aid (e.g., WCG, FANTIC) and supportive services
  • Listening and helping skills
  • Effective problem-solving skills
  • Working with individuals from underserved populations
  • Data systems, operations, and linkages
  • Microsoft Office and social media

Workforce career coaches will be expected to participate in regular, ongoing professional development offered by the VCCS system office, in both online and face-to-face formats, at times and dates to be announced.

Applicants must have at least a Bachelor’s Degree in Counseling, human resources, social services, or related field or equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and experience; a valid driver’s license; and their own transportation. Coaches should have completed or be willing and able to complete the Virginia Career Coach Certification Program after employment.

Preferred Qualifications

As delineated in the Required Qualifications section.

Work Schedule

8:30 – 5:00, to include some evenings and weekends as required.

Posting Detail Information

EEO Statement

Tidewater Community College is an EEO/AA employer and is strongly committed to achieving excellence through cultural diversity. The college actively encourages applications and nominations of qualified minorities, women, disabled persons, and older individuals.

E-Verify Statement

After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. Tidewater Community College uses the E-Verify system to confirm identity and work authorization.

Open Date 12/01/2017
Close Date 12/15/2017
Open Until Filled No
Hiring Range $50,000- $55,000, commensurate w/ experience.
Salary Information

The college offers an excellent benefits package. FUNDING STATUS – this is a full-time grant funded position.

Additional Information This position requires satisfactory completion of background checks prior to employment. This position is contingent upon availability of funding.
Special Instructions to Applicants

Documents Needed to Apply

Required Documents
  1. Résumé
  2. Cover Letter/Letter of Application
Optional Documents
  1. Unofficial Transcripts
  2. Unofficial Transcripts 2
  3. Unofficial Transcripts 3

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have an Interagency Placement Screening Form (Yellow Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No
  2. * Do you have a Preferential Hiring Form (Blue Form) as issued under Policy 1.30 Layoff? (Commonwealth of Virginia Employees Only)
    • Yes
    • No


  • Automotive/Mechanics
  • Healthcare/Medical

Featured Employers

Featured Jobs

CareerConnection Video

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Workforce Career and Credentials Coach

Tidewater Community College
Suffolk, VA

Share this job

Workforce Career and Credentials Coach

Tidewater Community College
Suffolk, VA

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast