20 days old
2018-06-292018-07-29

Part Time/Peak Time Member Service Center Representative

Chesapeake, Virginia 23320
  • Job Type
    Employee
  • Job Status
    Part Time

This position has a schedule of 2:00pm - 7:00pm, Monday through Friday and alternating Saturday hours of 9:00am - 1:00pm.

Assists members and potential members with their telephone requests.  The successful candidate will be responsible for following all policies and procedures and servicing members in a friendly, courteous, and professional manner.  This individual needs to be sales oriented, results oriented, and project a positive attitude with the team.

Major Responsibilities: Assists members and potential members with their telephone requests, answer questions about products and services, and resolve problems within their authority.  Identifies cross sell opportunities and sells services to members.  Maintains member account information on the computer systems.

Requirements

The successful candidate will possess a High School Education or GED and two to five years of similar or related experience.

Courtesy, tact, and diplomacy are essential elements of the job. Must have outstanding interpersonal skills to effectively communicate with members both in person and by phone.  Position requires knowledge and ability to operate a PC and related programs with speed and accuracy, including proficiency with Microsoft Office (Word, Excel, and Outlook).  Candidate should possess good organizational and analytical skills to make decisions and solve problems. Physical qualifications include sitting at a computer for extended periods and being able to lift/carry at least 25 pounds.

Hours: Part Time hours are typically 20-25+ hours a week (Please note during training longer hours will be required).

 

EOE/M/F/DISABILTY/VET

Human Resources will only contact qualified candidates upon receipt and review of your resume. No phone calls please.

 

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Part Time/Peak Time Member Service Center Representative

ABNB FCU
Chesapeake, Virginia 23320

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Part Time/Peak Time Member Service Center Representative

ABNB FCU
Chesapeake, Virginia

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